Product Manager

PostHog's mission is to equip every developer to build successful products.

Equip - give developers all the tools they need in one to make their product a success. Today that means 8 products - web analytics, product analytics, session recording, feature flags, A/B testing, in app user surveys, data pipelines, and a data warehouse (to join customers' product data with other sources)… and there’s plenty more to come. We want to help developers fight through the mess of lots of different tools, integrations, vendors and roles inside their organizations - all of which distance take them away from their users.

Every - we don't target just big companies. Nearly all our growth comes from individual developers recommending us. We have big free tiers on all our tools so people without a budget can still use our products. The more we give away for free, the more money we make - because when a lot of people talk about your product on the internet, people in bigger companies end up using it.

Developer - we focus on helping the people writing the actual code. You'll be working with technical users.

PostHog was created as an open-source project during Y Combinator's W20 cohort. We've grown from a launch that is about as good as it gets on Hacker News, to 70,000 customers, quadrupling our revenue last year (whilst adding just 3 people!) and growing with a 2.8-day CAC payback period because we don't do outbound. We grow through word-of-mouth growth and a dash of content marketing.

In the future, we'll build 30+ products, all based on customer data, each across markets worth $1bn to $85bn. We're going to bring all these products to developers, at a lower cost and consolidated for a better experience.

Ok, so we try to connect engineers to customers. That sounds like we want to eliminate all product managers. Unless you hate yourself, why then would you want to be one, here?

We do think product management is important. The way it works is:

• Team leads (engineers usually) decide what to build, they own usually just one product

• Product Managers set context across multiple products for how products are being used, what the competitive landscape is like, what users are feeling about us, and how they're using things

There are two major areas you'd be working on as a PM at PostHog:

1. We have a growth review with every product every month. This involves both cofounders, the team lead, and a product manager. As a product manager, you make sure we have the right metrics, dig into things that have changed, understand what users are doing, why they're churning, etc. We use this session to figure out if we need to dig deeper into a trend or reprioritize what we're building. If it's a new product of ours, your responsibility is to highlight the major few features needed for a given product category.

2. Things you choose to pick up. Typically this is things like figuring out how to package and price a new product that we want to perform better in terms of usage or revenue. Or it could be rubber-ducking the engineers to help them figure out the UX for a new product concept. Or whatever else you think makes sense.

❌ backlog grooming (it always sounded gross anyway)

❌ deciding what we build

❌ shielding developers from users

❌ project management/writing gazillions of tickets, RFCs, or PRDs

• SQL (any technical experience beyond this is a plus) - you must be able to be a self-serve PM, not relying on engineers to do analysis

• very proactive/organized

• collaborative

• several years of experience as a PM talking to users/interviewing

What we won't need:

• ‘Project management’ /SCRUM/writing tickets

• you writing the roadmap

We are open source - building a huge community around a free-for-life product is key to PostHog's strategy.

We aim to become the most transparent company, ever. In order to enable teams to make great decisions, we share as much information as we can. In our public handbook everyone can read about our roadmap, how we pay (or even let go of) people, what our strategy is, and who we have raised money from. We also have regular team-wide feedback sessions, where we share honest feedback with each other.

Working autonomously and maximizing impact - we don’t tell anyone what to do. Everyone chooses what to work on next based on what is going to have the biggest impact on our customers.

Solve big problems -we haven't built our defining feature yet. We are all about acting fast, innovating, and iterating.

PostHog is all remote and autonomous. We're not against in person work, but we are against in person work by default - we give you a bunch of budget if you want to travel around to spend time with colleagues or customers.

Do it

If this sounds like what you’d love to be doing, we can’t wait to hear from you. If you’re not sure that you exactly fit the above criteria, get in touch anyway. Alignment with our values is just as important as experience!